COVID-19 | Measures for Dental Office Safety

The following is a comprehensive overview of our protocols and safety measures. It is under constant scrutiny and review. It will be modified and updated without notice to accommodate and maximize patient and team safety during the emerging and evolving situation regarding COVID-19.

Your safety is important to us!

Clayton Dental Office is making every possible effort to create a safe dental experience for all patients and reserves the right to reschedule any patient at any time.

An Overview:

  1. Training and Educating Our Team
  2. Recommendations for Our Team
  3. Patient Screening and Social Distancing
  4. Waiting Room, Front Desk Safety
  5. Clinical Team Protocol
  6. Patients in Treatment Rooms
  7. Protocol After Clinical Treatment
  8. Establish Screening Protocol
  9. Establish Patient Arrival Checklist

1. Training and Educating Our Team

  • Infection control has always been a priority, CDC guidelines have been reviewed.
  • Infection control has always been a priority, CDC guidelines have been reviewed.
  • We have reviewed proper hand care and protocol
  • All team members have been fitted, trained and practiced wearing proper PPE
  • Any staff exhibiting Covid-19  symptoms are advised to stay home & be tested
  • We will take and chart temperature at 10 am and 2 pm of all members of our team
  • Anyone with an abnormal temperature will be sent home immediately
  • We are maximizing social distancing amongst staff in the workplace
  • We have developed and reviewed an arrival checklist for our team
  • We have developed and reviewed a departure checklist for our team
  • We have reviewed symptoms and risk factors of Covid-19
  • We have trained clinical staff to complete admin. details in treatment rooms

2. Recommendations for Our Team

Prior to arrival:

  • If experiencing any symptoms consistent with Covid-19. do not come to work
  • If experiencing any symptoms consistent with Covid-19. do not come to work
  • Please report the symptoms immediately
  • Monitor temperature before coming to work.  Do not come to work with fever
  • Remove jewelry and avoid accessories
  • Tie hair up, keep nails short
  • Commit to hand and and cellular phone hygiene

At Work:

  • Socially distance as much as possible
  • Socially distance as much as possible
  • Change into scrubs and place all personal clothing and jackets in your locker
  • Use issued PPE
  • When entering break room be aware of social distancing
  • When entering break room remove disposable PPE jacket
  • Practice hand hygiene often
  • Follow all infection control procedures
  • Report any concerns for safety immediately
  • Clinical staff and Administrative staff distancing

After Work:

  • Wash hands
  • Wash hands
  • Remove and dispose of disposable PPE
  • Remove scrubs and put them in the washing machine
  • Sanitize your cellular phone
  • Wash hands again

At Home:

  • Avoid all contact with family upon arrival
  • Avoid all contact with family upon arrival
  • Shower immediately upon arrival
  • Clothing that was worn home from office should be washed
  • Monitor symptoms

3. Screening, Social Distancing and Arrival Protocol

Before Scheduling and Arrival

  • Virtual Covid -19 screening via phone with patient following screening checklist
  • Virtual Covid -19 screening via phone with patient following screening checklist
  • Risk factors identified and scheduled appropriately
  • Any patient with risk factors or symptoms will be rescheduled
  • Instruct patients that develop symptoms to phone our office for rescheduling
  • Instruct patients on arrival protocol
  • Discuss and answer patient questions or concerns

To Promote Social Distancing

  • Create scheduling templates for at risk patients
  • Create scheduling templates for at risk patients
  • Decrease density of scheduling
  • If the patient is able to come alone we are requesting they do
  • If patient is a minor, only one adult can accompany the minor
  • All other are asked to stay home or stay in the car and will not be admitted
  • Waiting room has been reformatted to support distancing

Arrival Protocol

  • One point of entry which will be staffed
  • One point of entry which will be staffed
  • Patients will be checked in outside the office by a team member
  • Patients will be asked to bring a mask and if they do not have one will be given one
  • Patient (and guardian) will have temperature checked.
  • A temperature of 100.2 degrees, or symptoms will result in rescheduling
  • A temperature of 100.2 degrees, or symptoms will result in rescheduling
  • Patient and guardian will be asked to use hand sanitizer
  • Masks will be worn by patients  over the age of 2 in all common spaces
  • Screening checklist will be completed
  • Only the patient, or if minor patient, patient with 1 guardian will be admitted

4. Waiting Room, Front Desk Safety

Waiting room

  • All admitted are directed to be seated socially distanced in waiting room
  • For administrative visits, patient will be seated socially distanced in waiting room
  • All entrants, for any reason, will stay in waiting room unless otherwise directed
  • Waiting room surfaces, entry fixtures and bathroom will be cleaned every hour
  • Any furniture that is not able to be disinfected has been removed
  • All childrens toys, magazines and clutter has been removed
  • Hand Sanitizer is available and encouraged
  • Signage will remind patients of mask use, hand sanitizing and distancing
  • Testing for the virus will be made available as it becomes available

Front Desk

  • Physical barriers to improve social distancing during patient/admin interaction
  • Physical barriers to improve social distancing during patient/admin interaction
  • Physical barriers to improve social distancing during clincal/admin
  • Administrative patient interactions have been reduced
  • Administrative interactions will be directed and PPE used

5. Clinical Team Protocol

Hand Hygiene

  • Before and after patient contact, and/or lab material contact
  • Before and after patient contact, and/or lab material contact
  • Hand washing stations are in every operatory, lab and sterilization area
  • Hand sanitizer is in every room and may be used to supplement hand hygiene

PPE

  • N-95 masks covered with Level 3 Masks (ADA recommended N95 protocol)
  • N-95 masks covered with Level 3 Masks (ADA recommended N95 protocol)
  • On-site laundered/sanitized scrub pants, shirt and jacket
  • Disposable Head covering and Jacket

Eye Protection

  • Reusable Eye protection should be cleaned using EPA approved cleaner
  • Reusable Eye protection should be cleaned using EPA approved cleaner
  • Face shield.  Face shield should be left in room when leaving room
  • Face shield should be cleaned with EPA approved cleaner between patients

Gloves

  • Clean gloves are worn at all times while in treatment room
  • Clean gloves are worn at all times while in treatment room
  • Staff should not leave treatment rooms with gloves on
  • Hand hygiene immediately after glove removal

6. Patients in the Treatment Rooms

  • All treating staff will use PPE
  • All treating staff will use PPE
  • Rooms will be disinfected prior to each patient is seated in treatment room
  • Patient will be masked and with an escort at all times in office
  • Upon seating patient:
    • Patient will rinse with antibacterial rinse
    • Patients will be provided with hand sanitizer
    • Patient will be re-screened for Covid-19 signs
    • Temperature repeated
  • No administrative staff in treatment rooms
  • No administrative staff in treatment rooms
  • All Aerosol producing procedures will be completed with HVAC protocol
  • All Aerosol producing procedures will be 4 handed procedures
    • Aerosol procedures include: High Speed, Cavitron

7. Protocol After Clinical treatment

  • All administrative procedures will be done in the treatment room.
    • Included admin tasks such as:
      • Scheduling, Insurance query, Financial arrangements and Payment
  • Patients will be masked, and escorted directly out of the building
  • Patients will be masked, and escorted directly out of the building
  • All disposables will be disposed of to manufacturers recommendations
  • Equipment will be wrapped and sterilized in compliance with OSHA and CDC
  • All surfaces will be disinfected using EPA registered hospital grade cleaners

8. Establish Screening Checklist

  • Have you had any symptoms of Covid-19 or flu like symptoms?
    • Cough, Fever, Tiredness, Aches/Pains, Sore Throat, Shortness of breath, Loss of taste or smell
  • Have you been tested for Covid-19? When and what were the results?
  • Have you been tested for Covid-19? When and what were the results?
  • Has anyone in your household or a person of close contact had symptoms?
  • Has anyone you know tested positive? Were you in contact with them?
  • Do you feel that you an at risk?
  • Have you traveled greater than 100 miles from your home?

9. Establish Patient Arrival Checklist

  • Patients or Minor/Guardian only will be allowed into office
  • Patients or Minor/Guardian only will be allowed into office
  • No extra visitors will be allowed in building
  • Walk in or Administrative visits will be screened
  • Patients are asked to wear a mask while approaching and inside building
  • Patients are asked to maintain social distancing
  • Temperature will be taken, = or >100.02 F  will be rescheduled
  • Any patient or guardian with symptoms will be refused treatment and rescheduled

Clayton Dental Office is making every possible effort to create a safe dental experience for all patients and reserves the right to reschedule any patient at any time.

COVID-19 update:  May 15th 10:40 am

Following the recommendations of our governing authorities Clayton Dental Office remains open for your emergency and interventional needs.

If you are experiencing issues that need immediate attention, we are ready to help. We have created a safe environment and encourage you to let us intervene before matters are made worse with time.

Our team is hard at work learning and adopting procedures and approaches that exceed best practices while transforming systems and facilities to create the safest environment possible.

We expect to be ready to resume routine operations as early as June 1.

Please stay vigilant, safe and always optimistic. We look forward to seeing you soon!